x
Send Your Inquiry Today
Quick Quote
FAQ

Got Questions? We Have Honest Answers.

General Questions

What does Verixor actually make?

We make metal decorative panels,sandwich panels and everything that goes with them.
That means wall panels, roof panels, cleanroom partition panels, clean doors and windows, stainless steel panels, insulation boards, noise reduction panels, and modular building systems.

How long have you been doing this?

Since 1990. We started as a small steel trading company and slowly built ourselves into one of the most complete panel manufacturers in South China.

What certificates do you have?

We hold ISO 9001:2015 certification. Our panels pass national fire protection and insulation standards. We are also recognized as a High-Tech Enterprise and a Foshan Specialized and Innovative Enterprise.

Sales Questions

Can you make panels to my own specifications?

Yes, we can. Tell us what you need and we will build it. You can choose the thickness, core material, surface coating, color, profile and dimensions.

Do you have a minimum order quantity?

It depends on the product. Some panels have a lower minimum, and some require a bigger run to make production worthwhile.

How do I get a price from you?

Just send us a message. Tell us what panels you need, how many, what size, and when you need them. One of our real team members will review your inquiry and get back to you within 24 hours with a proper quote.

Can you put my brand on the panels?

Yes, we can. We have handled OEM orders for international buyers many times. If you want your own brand name, logo, or packaging on the panels, just let us know when you send your inquiry.

What payment methods do you accept?

We accept T/T bank transfers and L/C at sight. For new clients, we usually ask for a deposit before we start production, and the remaining balance before the shipment leaves.

After Purchase Questions

What happens if there is a problem with my order?

We fix it. Simple as that. If something you receive does not match what you ordered, take clear photos, write down what the issue is, and send everything to our team with your order number.

Can I get help with installation after my order arrives?

Yes. We do not just disappear after your shipment leaves. Our technical team is available to help you through the installation process. We send you detailed installation diagrams and step-by-step guides with your order.

What do I do if my panels arrive damaged?

Before you sign anything at delivery, check the panels carefully. If you spot damage, take photos right away before moving anything. Then contact us with the photos and your order number as soon as possible.

Can I order the same panels again later?

Absolutely. We keep all your order details on file. When you are ready to reorder, just reference your previous order, and we will match everything exactly. Same thickness, same color, same core material, same dimensions.

Do you provide installation guides?

Yes, every order comes with installation documentation. We include node diagrams and step-by-step guides covering walls, roofs, cleanroom partitions, and doors.

Getting Started Questions

How do I place my first order?

It is really simple. Send us a message through our inquiry form or email us directly. Just tell us what you need: the panel type, thickness, size, quantity, and when you need it delivered.

Can I get a sample first?

Yes, and we actually encourage it. Seeing and feeling the panel in person is the best way to make sure it is right for your project. Sample availability depends on the product type, so just ask us, and we will tell you what we can send and how quickly.

How long will my order take to produce?

For standard products, production usually takes between 15 and 30 days after we receive your deposit and confirm your order. For bigger or more customized orders, it can take a little longer.

What should I have ready before I contact you?

The more information you can share, the faster we can help you. It really helps to know the panel type, thickness, size, core material, surface coating or color, quantity, destination country, and your delivery deadline.

Scroll to Top